Your Revenue Growth & ROI is Our Bottom Line.

With over a decade in business, ListenTrust is the Contact Center leader, providing solutions to help your company capitalize on emerging marketplaces.

Your Revenue Growth and ROI is Our Bottom Line.

With over a decade in business, ListenTrust is the contact center leader, providing solutions to help your company capitalize on emerging marketplaces.
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$500 million and counting in revenue for our customers.

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$500 million and counting in revenue for our customers.

Bilingual Contact Center Services

At ListenTrust, your revenue growth & ROI are our bottom line. With over a decade in business, ListenTrust is the leader in bilingual contact center services. We refer to ourselves as such because we are more than just a call center. ListenTrust provides 24/7 omnichannel solutions to help your business capitalize on emerging marketplaces in a variety of industries.

In a constantly evolving world, it’s important to have more than just call center services in place to effectively communicate with your customers. Our bilingual agents are ready to assist with your next English or Spanish marketing campaign using all the methods that your customers prefer.

Explore the possibilities of our bilingual contact center solutions with an agent today.

Making a Human Connection 24/7/365

Despite amazing advances in technology, business is still ultimately a connection between two people. When your customers call, they want to engage on a human level.

Making a Human Connection 24/7/365

Despite amazing advances in technology, business is still ultimately a connection between two people. When your customers call, they want to engage on a human level.

Making a Human Connection 24/7/365

Despite amazing advances in technology, business is still ultimately a connection between two people. When your customers call, they want to engage on a human level.

Areas of Expertise within our Contact Centers

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With over 20 million calls handled, ListenTrust consistently outperforms U.S. based Call Centers.

Featured Contact Center Services

ListenTrust is proud to provide innovative solutions to our clients. Some of our most popular services are shown below.

High-performance sales

  • Multi-pay and Continuity models
  • Performance-based sales and save-the-sale programs
  • A full suite of inbound and outbound services
    • English, Spanish, or bilingual, operating 24/7/365
  • Short Form & Long-Form DRTV & Radio, Print & Online Media, Telethons & Radiothons
  • Sales and service support for E-commerce and Digital Marketers
  • Product & Services
  • Customer Care & Service
    • Phone, Email, Social Media, and Chat support
    • Event Support & Donor Support Services
    • Save-the-Sale
    • Brand Loyalty
  • Direct Response Non-profit fundraising
  • Lead generation and support
    • D2C and B2B
  • Membership club & loyalty programs – Retention and Renewal

What our Customers Say

“Agents handle all calls with sensitivity & compassion.”

Sergio J. Siderman ESQ, Inmagracion America

“ListenTrust has gone the extra mile in every engagement.”

Robert Banner, SVP, Donor Direct Marketing

“ListenTrust delivers top quality performance and results.”

Vince Dargus, VP of Operations, ICTV

Cost effective operations in Hermosillo, Sonora, Mexico.

Quick and convenient access from and to the United States

Highly enculturated bilingual English & Spanish speaking agents.

Providing our clients access to the growing U.S. Hispanic Market.

Industries That Commonly Rely on Customer Support Outsourcing 

ListenTrust has experience working with a multitude of industries and markets. Speak with an agent today to find out where we can help you capitalize.

  • Direct Response
  • Utilities
  • Education
  • Nonprofit
  • Retail Brands
  • E-commerce
  • Insurance
  • Telecommunications
  • Medical
  • Legal
  • Real Estate
  • Many more!

Welcome to ListenTrust

We’re an amazing, diverse community of talented people making a meaningful impact for your company through excellent service and true commitment.