We are founded on the belief that questioning assumptions drives innovation
Who We Are
Ensuring a return on investment (ROI) on your call center costs is a critical objective for any business, and ListenTrust is committed to delivering tangible value and measurable results that contribute to your bottom line. We provide the flexibility of both shared and dedicated teams of specialists to meet the unique needs of your business.
Before we became the ListenTrust of today, we started as ListenUp Español, a small Spanish-language operation created to serve a growing, often overlooked market. That start taught us how closely language, trust, and performance are connected. Now, we’re a 530 seat nearshore operation that’s available 24/7, including holidays, to ensure seamless customer service for a wide range of industries, from education to health and wellness.
Our personalized call center outsourcing services extend to customers in the United States, Mexico, and other countries in Latin America. By partnering with ListenTrust, you can efficiently scale your operations while minimizing staffing costs. Our executive and management teams have decades of collective experience in the call center industry, so you can trust us to handle your inbound and outbound sales, lead generation projects, nonprofit fundraising campaigns, and customer service needs.
Our Core Values
Do The Right Thing
Have Each Other’s Back
Challenge Yourself
Exceed Expectations
Our Culture
At ListenTrust, employee engagement and culture go hand-in-hand. We value our employees and their well-being, which is why we have a dedicated culture department. It’s their mission to keep our company values alive and thriving through fun and engaging activities for our employees.
We believe that a strong culture leads to a strong team, which is why we go above and beyond to create a positive work environment. From movie day, and holiday celebrations spreading joy, to Super Bowl watch parties that foster camaraderie, we make sure our employees feel supported and valued. We also recognize and celebrate exceptional performance through awards ceremonies. It’s our way of saying “thank you” and motivating our team members to keep reaching for the stars.
Our proven track record of excellence
Revenue generated
Calls completed
In business
Meet the Management Team
Our management team includes an expert in Hispanic Marketing, a master in Telecommunications, a sales professional with over 15 years of experience, and a sales genius who has worked his way to the top.
