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Why Is It Important to Establish Rapport with Clients?

Why Is It Important to Establish Rapport with Clients?

If you’re in sales, customer service, marketing, consulting, a small business, an agency or in any kind of customer/client facing role, it’s likely you’ve heard of the importance of building rapport with clients. But what exactly does it mean to build rapport and why is this important? In this article we will break down the importance of building rapport, its benefits and how to foster this relationship with clients.

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Types of Call Centers

Types of Call Centers

Whether you are looking to outsource your call center or run one yourself, you should consider the different services offered by call centers. The services you need might affect which types of call...

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