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Why is Having Bilingual Customer Service Representatives Important to Your Business?
Why is having bilingual customer service representatives important to your business? Learn about the benefits of bilingual customer service & call centers.
Why Is It Important to Establish Rapport with Clients?
If you’re in sales, customer service, marketing, consulting, a small business, an agency or in any kind of customer/client facing role, it’s likely you’ve heard of the importance of building rapport with clients. But what exactly does it mean to build rapport and why is this important? In this article we will break down the importance of building rapport, its benefits and how to foster this relationship with clients.
Advantages of Direct Marketing
Discover how direct response marketing helps businesses increase communications, build relationships, and target specific markets. Learn more today!
Personalized Customer Service
Customer service is a necessary part of any business, but it is also a way for a brand to set itself apart from the competition. A company that steps up customer service with personalization will...
5 Ways to Deliver Great Customer Service
Businesses may wish that selling a fantastic product was all it took to find success with customers, but there is more to the equation. If your customer service is unhelpful, inconsistent, hard to...
What Is Live Chat Customer Service?
For years, phone calls and emails were the other methods of customer service, but live chat customer service is the new method in town. The communication app lets you talk with a customer service...