About ListenTrust

ListenTrust offers all the services you would expect from a first-class call center, and then goes beyond.

Who We Are

Ensuring a return on investment (ROI) on your call center costs is a critical objective for any business, and ListenTrust is committed to delivering tangible value and measurable results that contribute to your bottom line. We provide the flexibility of both shared and dedicated teams of specialists to meet the unique needs of your business. We’re a 530 seat nearshore operation that’s available 24/7, including holidays, to ensure seamless customer service for a wide range of industries, from education to health and wellness.

Our personalized call center outsourcing services extend to customers in the United States, Mexico, and other countries in Latin America. By partnering with ListenTrust, you can efficiently scale your operations while minimizing staffing costs. Our executive and management teams have decades of collective experience in the call center industry, so you can trust us to handle your inbound and outbound sales, lead generation projects, nonprofit fundraising campaigns, and customer service needs.

Our Core Values

Do The Right Thing
Do The Right Thing

People trust us because we do what we say. We honor our commitments and hold ourselves accountable. We take responsibility because we care.
Have Each Other’s Back
Have Each Other’s Back

We cultivate a family-like atmosphere that is diverse and supportive. We listen empathetically, act authentically, and confront challenges enthusiastically.
Challenge Yourself
Challenge Yourself

We remain open minded, build on our strengths, and cultivate a healthy, competitive spirit. We celebrate our achievements while continually learning and growing.
Exceed Expectations
Exceed Expectations

We listen to our clients, are responsive to their needs, and consistently deliver positive results. We take pride in being goal-focused, innovative, disciplined professionals.

Our Culture

At ListenTrust, employee engagement and culture go hand-in-hand. We value our employees and their well-being, which is why we have a dedicated culture department. It’s their mission to keep our company values alive and thriving through fun and engaging activities for our employees.

We believe that a strong culture leads to a strong team, which is why we go above and beyond to create a positive work environment. From movie day, and holiday celebrations spreading joy, to Super Bowl watch parties that foster camaraderie, we make sure our employees feel supported and valued. We also recognize and celebrate exceptional performance through awards ceremonies. It’s our way of saying “thank you” and motivating our team members to keep reaching for the stars.

Learn More

$1 Billion +

and counting in revenue for our customers

18+ Years

of Experience in the Business

Over 30 Million Calls,

outperforming U.S. based Call Centers

Meet the Management Team

Our management team includes an expert in Hispanic Marketing, a master in Telecommunications, a sales professional with over 15 years of experience, and a sales genius who has worked his way to the top.