ListenTrust University

ListenTrust University is a comprehensive training program designed to equip our employees with the skills they need to succeed.

We Foster Agent Development Through Our Company Training Program Called “ListenTrust University.”

Each employee has coaches and trainers who provide feedback for improvement, tips on how to best engage clients and customers, how to close a sale, and provide best-in-class customer service. The role of the Coach is to help employees achieve their professional goals, from hitting various client benchmarks to achieving career milestones.

ListenTrust University (LTU) sales process:

The LTU sales process is divided into 3 phases: recruitment, training and operation.

Recruitment
To recruit, we use traditional methods as well as social media.
Training
For training, we focus on the art of reading the script to adequately explain the offer and increase the conversation rate.
Closing
Next, we tackle how to handle objections and ABC – “Always Be Closing”. We train our agents to quickly get to the objection and efficiently get the sale.

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Upgrade your call center solutions with ListenTrust and transform your customers’ experience today.

ListenTrust University

We Foster Agent Development Through Our Company Training Program Called “ListenTrust University.”

ListenTrust University (LTU) sales process:

Recruitment

Training

Closing

Start Customizing Your Call Center Solution

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