When potential donors call, they want to engage on a personal level and have confidence with how their donations are being handled.
By connecting with potential donors and quickly building a trusting relationship, ListenTrust increases successful recurring donations as well as additional one-time donations for our non-profit clients.
Diverse Call Center Solutions
- Precise and secure processing of recurring donations, one-time donations, retention, and renewal
- Full suite of inbound and outbound services including support for telethons, radiothons, and special events
- Donor support services
- English, Spanish, or bilingual, operating 24/7/365
- Phone, email, social media, and chat
What Does This Mean For Our Clients?
- In side by side tests, ListenTrust outperformed a prominent non-profit client's other call center solution, delivering nearly 200% more recurring monthly donations and additional one-time donations.