Case Studies and Testimonials
Prominent Children's Hospital & Research Center Case Study
ICTV BrandsCase Study
Working with ListenTrust has been a great experience. The on-boarding has been quick and easy. The agents are passionate which makes for a great blend of customer happiness and increased revenue. Their reporting is clear and concise. Do yourself a favor and let ListenTrust do some of the heavy lifting in growing your bottom line.
ListenTrust is not a vendor of ours...they are a partner [...] ListenTrust delivers top quality performance and results for ICTV Brands on a consistent basis but what’s more important to me is that for the 1% of the time things do not go as planned, they react as a partner and not just another vendor.
Thanks to ListenTrust, we have been able to increase the number of our Spanish-speaking clients by 50%. With their experience within the Hispanic community, we trust them to be our first touch point with new clients. With their support in scheduling these appointments, we are able to focus on providing the best possible legal counseling for new clients.
ListenTrust is a terrific partner to Inmigración America, providing exceptional service to our office and our clients [...] Agents handle all calls with sensitivity and compassion and are able to make our clients feel comfortable and supported instantly. With ListenTrust’s support, Inmigración America has been able to give people hope, reunite families, and help individuals successfully navigate the immigration process.
ListenTrust addressed all our issues directly and professionally. We toured their facility, talked to their staff, looked at the operation and found it was exactly what we were looking for in a Spanish-language center partner [...] ListenTrust has gone the extra mile in all cases to work with us and to accommodate our very demanding business.