Who We Are

ListenTrust is the high-performance support partner for awesome brand experiences. We listen to your customers, provide solutions, and earn their trust. We specialize in personalized customer engagement, sales, and offer our clients a broad range of solutions in both English and Spanish.

We offer solid scalable operations that can expand to meet your needs. Our Corporate Headquarters are located in Portland, Maine, with Contact Center operations in Hermosillo, Sonora, Mexico City, Mexico.

  • Hermosillo, Sonora, Mexico has 550 seats, expandable to 1,000 seats

  • Mexico City, Mexico has 200 seats

We currently staff over 800 agents with room to expand to over 2,000 agents. Our agents are Spanish and English speaking and bilingual Spanish-English.

Moving into our second decade of business, ListenTrust is the industry leader for English and Spanish language agent services. ListenTrust's executive and management teams have decades of collective call center experience. We have extensive experience handling inbound and outbound sales and lead generation projects, non-profit fundraising campaigns, and customer service for a wide variety of products and serve types for direct response and digital marketing. 

We are a strategic marketing partner. We approach everything with a marketing mindset to provide you with solutions designed to achieve your goals.


ListenTrust is not a vendor of ours...they are a partner [...] ListenTrust delivers top quality performance and results for ICTV Brands on a consistent basis but what’s more important to me is that for the 1% of the time things do not go as planned, they react as a partner and not just another vendor.
— Vince Dargush- VP of Operations, ICTV